Welcome to Mart Pacific! By using our website, you agree to the following terms and conditions:
Product Information:
We strive to provide accurate descriptions and images of our products. However, due to screen settings or lighting, there may be slight variations in color or design.
Pricing and Availability:
All prices are in Bangladeshi Taka (BDT) and are subject to change. Product availability depends on stock, and we reserve the right to cancel orders if necessary.
Order Processing:
Order processing usually takes 1-2 business days. You will receive a confirmation call or message once your order is processed.
Returns and Exchanges:
At Mart Pacific, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. Please review our return and exchange policy below:
Returns
- If you are not satisfied with your purchase, you can return the product in the presence of the delivery man at the time of delivery.
- The product must remain unused and in its original packaging.
- The return shipping cost will be borne by the customer.
Exchange
- If you wish to exchange a product, you may do so within 2-3 days of receiving the item.
- The product must be unused, in its original packaging, and in the same condition as when you received it.
- The shipping cost for sending the product back and re-delivering the exchanged product will be borne by the customer.
- Once we receive the product, we will process the exchange and dispatch the new item as soon as possible.
Shipping:
We deliver to any location in Bangladesh through courier service. Delivery charges depend on your location and the order.
Privacy Policy:
We protect your personal information and will not share it with third parties without your consent.
Contact Us:
For any questions or issues, feel free to reach out via our Facebook page or WhatsApp number.
By using Mart Pacific, you agree to these terms and conditions.